Anotherpower.com Forum

The Corner Tavern. => The Bulletin Board => Topic started by: Wolvenar on March 21, 2012, 02:48:28 am

Title: Down Time Record
Post by: Wolvenar on March 21, 2012, 02:48:28 am
At approx 1:45 am CDT anotherpower stopped responding.
Connectivity resumed sometime a little before 2:30 am CDT

This was traced to the provider network (Charter business) (http://www.charterbusiness.com/) had lost communications into the entire area.

It was said these were planned maintenance/upgrades.
However no notice was given or plans could have been made to work around this.
At worst we could have posted notice that some event *may* occur at this time.

Sorry for the disruption.
We are currently working out means to deal with this type of problem in the future.
Title: Re: Down Time Record
Post by: Wolvenar on March 27, 2012, 05:00:43 pm
Today (March 27 ) we had a few minute interruption at approx 2pm CDT

Again this was service provider related, and out of my control.
They HAVE admitted to these errors, and have made agreeable restitution
for these multiple failures.

But hopefully this does not continue