Author Topic: Samlex inverters  (Read 9946 times)

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Offline Rover

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Samlex inverters
« on: March 18, 2012, 12:46:55 PM »
Hi all
Looking at getting an inverter 1500 to 2000W area, maybe pure sine wave.
Anyone have a review of samlex inverters?

Rover
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Offline ksouers

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Re: Samlex inverters
« Reply #1 on: March 18, 2012, 01:50:39 PM »
Funny thing Rover. I was thinking about asking the same thing.

I was wondering about the 2000 watt, 24 volt unit.

http://www.solar-electric.com/sa2wa24vosiw.html
As far from the city as I can get but still keep my job.

Offline Rover

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Re: Samlex inverters
« Reply #2 on: March 19, 2012, 04:22:25 PM »
Rover
Location: South East Virginia US

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Offline Rover

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Re: Samlex inverters
« Reply #3 on: March 19, 2012, 04:34:56 PM »
I made an inquiry to a vendor, as to in stock status and time to ship. I received this very interesting response

"Sorry but this item has been put on a quality hold by the manufacture and all inventory is being shipping back.  About 50% of the units start smoking when plugged in."

Rover
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Offline philb

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Re: Samlex inverters
« Reply #4 on: March 19, 2012, 07:19:23 PM »
I don't have any experience with Samlex inverters, but I had a Samlex power supply for electronics lab work. It was one of the best I ever had. It always put out the exact voltages it was supposed to.

You might ask about them on the NAWS website since they sell them. http://www.wind-sun.com/ForumVB/

Offline Wolvenar

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Re: Samlex inverters
« Reply #5 on: March 19, 2012, 08:46:13 PM »
After reading the things I have about this inverter, i would be avoiding it like the plague
Trying to make power from alternative energy any which way I can.
Just to abuse what I make. (and run this site)

Offline DBCollen

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Re: Samlex inverters
« Reply #6 on: March 20, 2012, 01:00:04 AM »
I have a Samlex S-2024A sinewave inverter that I took back from a customer because it pulls about 50 watts idle, which ate up most of his solar output. I ended up eating that one and I fixed his old trace msw DR2424
Dustin.

Offline Rover

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Re: Samlex inverters
« Reply #7 on: March 20, 2012, 03:36:40 PM »
I've sent an email to Samlex to see if they have anything to say about the vendors claim.

wait and see.

Rover
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Offline Rover

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Re: Samlex inverters
« Reply #8 on: March 21, 2012, 05:16:18 PM »
I received a very interesting response from them... apparently disuading me from searching out the unit any more... what follows is the complete transcript of my email conversation.


Below is my response and the rest is the trail
*****




Thank you for the prompt reply.

 

I dislike misinformation when trying to settle on a product.

 

I’m, a this point going to look at Xantrex and others,

 

Thank you,

 

Scott  W Barlow

 


--------------------------------------------------------------------------------

From: Dawn Mann [mailto:dawn@samlexamerica.com]
Sent: Wednesday, March 21, 2012 6:08 PM
To: swbarlow@earthlink.net
Subject: FW: Samlex SSW-2000-12A 2000

 

Hi Scott

 

Thank you for contacting us. 

 

Direct Depot does not purchase directly from us and I am unaware of where their misinformation regarding the SSW-2000 was derived from.   

 

We have had an opportunity to make improvements to the design and capabilities of the SSW-2000.

Currently, we do not have any inventory as we have chosen to wait until the improvements have been completed before bringing in product.

 

We have a number of other models that can be used in its place, and at this time, we are recommending a substitution of the PST-200S-12A.

We have a number of on-line suppliers that carry our products. I would suggest you contact www.Donrowe.com ; www.batterystuff.com or www.allpowersupply.com  to purchase.

                 

 

 

Regards,

 

 

 




 
       Dawn Mann

       Vice President - Operations

       103 - 4268 Lozells Avenue

       Burnaby, BC  V5A 0C6

       T: 604 525 3836

       F: 604 525 5221 
       www.samlexamerica.com
       www.samlexsolar.com
 
 

 

 

 

From: scott barlow [mailto:swbarlow@earthlink.net]
Sent: Tuesday, March 20, 2012 1:34 PM
To: tech@samlexamerica.com
Subject: Samlex SSW-2000-12A 2000

 

Hello,

 

 I received the following reply from DirectDepot when asking about the availability of the Samlex SSW-2000-12A 2000

 

Is this true ?

 

Thanks,

 

Scott Barlow

 

 

----MSG BELOW -----

 

 

Sorry but this item has been put on a quality hold by the manufacture and all inventory is being shipping back.  About 50% of the units start smoking when plugged in.

 

Thanks,

John D.

Direct Depot, LLC

 

----- Original Message -----

From: "scott barlow" <swbarlow@earthlink.net>

To: <directdepot@directdepot.net>; "Direct Depot Management"

<directdepot@directdepot.net>

Sent: Monday, March 19, 2012 5:08 PM

Subject: Enquiry from Direct Depot

 

 

> on item

>

> Samlex SSW-2000-12A 2000 Watt Pure Sine Wave Inverter - Free Remote

> [model:SSW-2000-12A upc: 622988073731]

>

> Do you have thes in stock? If not please approximate time to ship

>

> thanks,

>

> Scott

>

Rover
Location: South East Virginia US

(Where did I bury that microcontroller?)

Offline Wolvenar

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Re: Samlex inverters
« Reply #9 on: March 21, 2012, 06:14:54 PM »
Rather interesting email correspondence.

Interesting to hear their word spin :-)
Trying to make power from alternative energy any which way I can.
Just to abuse what I make. (and run this site)

Offline Rover

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Re: Samlex inverters
« Reply #10 on: March 21, 2012, 06:36:24 PM »
For me ...

-the Question was never answered
-the response was that they are working on that product line ( never admitting there was an issue, yet see next point)
-suggested the PST (which is a hiher priced product),
- listed 3 approved vendors to get it from.

In the end , my question was not answered.

Rover

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Offline halfcrazy

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Re: Samlex inverters
« Reply #11 on: March 25, 2012, 05:42:09 AM »
One of my Co Workers has been evaluating there 24 volt model (Not sure the model #) and he is not real impressed 50-60 watts idle load. There was more he had to say but I forget exactly I will have to bug him again about it.

Ryan

Offline ksouers

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Re: Samlex inverters
« Reply #12 on: March 25, 2012, 06:12:37 AM »
Rover,
Thanks for all the legwork and trying to pump the company for info.
I ended up ordering a 600 watt portable model for testing. At least if it sucks it's not as much out of pocket.

Ryan, that's interesting. Thanks. Would really like to know more because it was the low idle draw that attracted me to the Samlex brand in the first place. My cheapie Harbor Freight MSW inverter is drawing about 15 watts at idle. Maybe it's not so bad after all.

I think I've made up my mind to go with Magnum or Outback when I finally do pull the trigger on a larger PSW inverter. The Xantex ProSine line is looking real good, too.
All pricey, but I guess you get what you pay for.


Thanks,

Kevin
As far from the city as I can get but still keep my job.

Offline tomw

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Re: Samlex inverters
« Reply #13 on: March 25, 2012, 08:59:29 AM »
Kevin;

I have had super customer service from Outback!

My FX 2500 watt unit got popped by lightning while well out of warranty and they sent the boards to swap to fix it at no cost to me. They had a hiccup in their shipping dept. that delayed the shipping a bit but they refunded the payment I made. They also provide great videos of the swap process so anyone with decent dexterity can repair the unit onsite with boards they provide. 

My Mate got killed in a similar lightning incident and Outback replaced it free of charge by sending me a fresh one and then I shipped mine back in the box.

As far as I am concerned, you can't beat Outback!

Others may be as good but this is my experience with Outback.

Tom
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Offline luv2weld

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Re: Samlex inverters
« Reply #14 on: March 25, 2012, 11:08:03 AM »
Tom
you have talked me into the Outback.
We had a lightning strike that took out our Xantrex. So I thought I was doing right by
getting the Prosine 3.0. Boy, was that a mistake!!! In 5 months, I have had to send it back 3 times for repair. The first time was less than
24 hours after installation. I installed it at about 3 in the afternoon. Next morning, I decided to run the generator to make sure the
batteries were fully charged so we would start off right with it. We were almost an hour into the generator run when I suddenly heard
the generator dragging down. I ran to shut things down, but it was too late. You could smell the burned electronics from the Prosine.
And instead of repairing it, they just sent another one. No explanation of what happened or why. The second worked pretty good
for about 3 months. Then following the instructions in the manual, I was cleaning battery terminals. Hooked the cables back up, and
fried it again!!!!!!! So, more time and money shipping it back to them again. The 3rd one was hooked up and working when the
display showed a stuck relay. This must be a constant problem since they have an error code for it!!!!!
So sent it in again. This time the service tech called and left a message that they would not honor the warranty any more. Remember that this piece of crap is only 5 months old!!!!! When they shipped it back and I opened the  box----it was not the original factory box
that I had shipped it to them in. And the unit itself looked like they had thrown it down the stairs before they boxed it up. IT WAS
BEAT ALL TO HELL!!!!!!
If you look at the warranty page in the manual, it says they will not honor the warranty if if has been misused, neglected, improperly
installed, or physically damaged, either internally or externally. So they made sure that they beat the hell out of it before they
sent it back.
Anybody want to buy a very slightly used Prosine 3.0????? Only 6 months old!!! Make you a real good deal!!!!

I can tell you right now Xantrex will never get any more of my money!!!!

The only question I have about the Outback is, can you hook up 2 mates at the same time??
I want to have one in the inverter room and one in the engine room so I know what's going on at any time.

Thanks for the info on the outback, I WILL be ordering one.

Ralph
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